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GRI 103-2
| Mission statement |
Trustworthy – customers can depend on the premium quality and reliability of our services
Energy supplier – our customers are offered a full range of energy products (gas + electricity + heat + other/services) Households and businesses – we care for and value all our customers: households, businesses, and institutions |
| We are a trustworthy supplier of energy for households and businesses | |
| Vision |
Responsible – we act in a transparent and socially responsible manner
Efficient – we have implemented process and cost optimisation measures Innovative solutions – we are an innovation leader in the energy sector |
| We are a responsible and efficient provider of innovative energy solutions | |
| Primary objective |
Value growth – our primary ambition is to create added value for our shareholders and customers
Financial stability – we seek to secure long-term financial stability and creditworthiness |
| Increase the PGNiG Group’s value and ensure its financial stability |
PGNiG’s mission statement underscores the Company’s responsibility for ensuring Poland’s energy security and focus on both retail and corporate customers with their different needs.
The awareness of our environmental impact and responsibility for energy security are the cornerstone of the Group’s activities. Considering energy security-related issues and innovation, the PGNiG Group members, striving to live up to the expectations of their stakeholders, commit themselves to meeting the highest standards in organisational culture, relations with employees and customers, corporate citizenship, and pro-environmental initiatives.
The PGNiG Group’s key values are instrumental in the pursuit of its mission, vision and overriding objectives. Responsibility, credibility, partnership and quality are articulated in the Statement of Values, which forms part of the PGNiG Group’s Code of Ethics. They are the lodestar that guides the Group in its strategic initiatives.